ChurnNote

ChurnNote helps SaaS founders turn cancellations into feedback, recovery, and win-backs.

It connects to Stripe or Lemon Squeezy, detects cancellations, and sends a plain-text email that feels personal instead of salesy. When customers reply, ChurnNote groups the reasons automatically, such as pricing, missing features, switching tools, not using the product, or bad experience.

Founders can then spot churn patterns, recover failed payments, and follow up with the right cancelled customers when something changes, like a shipped feature, a new pricing plan, or an onboarding fix.

ChurnNote is built for small SaaS teams that want a simple way to understand churn, collect honest feedback, recover failed payments, and bring customers back without surveys or complicated dashboards.